0

Your Cart is Empty

Frequently Asked Questions

ORDERING & SHIPPING

✈️Do you ship internationally?

Yes. Genius Lab Gear ships worldwide. International shipping is typically $20–$40 depending on your destination and is calculated at checkout. Delivery usually takes 2–6 weeks. If your order includes embroidery, add an additional 2–4 weeks on top of that.

Additional taxes and duties may be charged by your local customs authority upon delivery. The recipient is responsible for those fees.

Once your package is handed off to your local national carrier, tracking updates may be less frequent until final delivery.

Please note: we are unable to ship to certain countries due to consistently high rates of transit loss. You will be notified at checkout if shipping is unavailable to your region.

🚚 How long does it take to ship my order?

Orders ship within 24 hours on business days. For embroidered orders, add 2–4 weeks for production. In most cases it takes about 2 weeks, but can take up to 4 depending on order volume.

🚚 How much does USA shipping cost?

Shipping is calculated at checkout. As a general guide, a single lab coat runs roughly $8–$11, and around $30 for 10 coats. Economy and expedited options are available. Ordering as a group with your lab can significantly reduce the per-coat shipping cost. We ship to all US states and Puerto Rico.

🚚 Can I track my order?

Yes. You'll receive a tracking number by email once your order ships.

🚚 Do you accept Purchase Orders?

Yes, for orders of 5 or more lab coats from established institutions. We prefer credit card payments for orders under $1000 when possible. Submit a group order inquiry at geniuslabgear.com/grouporders and we'll respond within 48 hours.

 

RETURNS & EXCHANGES

🔄 What is your return policy?

We accept returns and exchanges within 30 days of delivery. Return shipping is not free. You'll cover the return shipping cost plus a restocking fee. Request a return from your customer account on our site (no password required).

🔄 Are there any items I cannot return?

Yes. The following cannot be returned or refunded for any reason:

  • Embroidered lab coats (all sales are final once personalized)

  • Print-on-demand items such as apparel, mugs, tote bags, and canvas art (except in the case of a defect on arrival)

🔄 What if my item arrives defective?

Email us at info@geniuslabgear.com. We'll make it right.

🔄 Can I exchange lab coats for a different size?

Yes. Size exchanges follow the same 30-day window. You'll cover return shipping and we'll ship the replacement to you. If you're adding embroidery, we recommend ordering without it first to confirm your size. Embroidered coats cannot be returned or exchanged.


LAB COATS: Materials, Colors & Safety Standards

🥼 What are the Genius Lab Gear lab coats made of?

The Louis (men's), Curie (women's) and Alma (maternity) lab coats are made from 100% USA-grown cotton twill. It's a proprietary weave: durable, tightly woven, and medium-weight. The cotton is finished with softening and stain-release processes using non-chemical methods. The Rosalind and The George flame-retardant lab coats are a FR-treated 88% Cotton/12% Nylon blend.

🥼 Why cotton and not polyester?

Polyester and poly-cotton blends melt onto skin when exposed to flame. Cotton burns slowly under intense heat but does not melt, which makes emergency coat removal much safer. It's one of the most important material choices we made. Plus, it’s much more comfortable.

🥼 Do lab coats have to be white?

No. Genius Lab Gear offers both the Louis and Curie in black as well as white. Black lab coats have become increasingly popular in research and industry settings. The color you wear is typically a lab or institution preference, not a safety requirement. Check with your lab safety officer if you're unsure.

🥼 Are the lab coats flame-retardant?

The Louis, Curie, and Alma are 100% cotton, which is a better choice than polyester in a fire situation, but they are not FR-rated or flame-retardant certified. The Rosalind and The George lab coats are UL and NFPA 2112/NFPA 70E certified flame retardant and arc flash resistant to Category 2. 

🥼 Do scientists actually wear lab coats?

Most research scientists, lab technicians, and students working in chemistry, biology, biochemistry, and related fields are required to wear lab coats. They protect against splashes, contamination, and accidental exposure. Whether they're required in your specific setting depends on your institution and the type of work you're doing.

🥼 Are the lab coats accepted in chemistry or biology lab classes?

Genius Lab Gear lab coats are accepted in most standard laboratory environments, including introductory chemistry and biology labs. If your institution requires specific compliance markings (FR, CE, etc.) or has laundering requirements, check with your lab safety officer before purchasing.

🥼 Is a lab coat required for physics practicals?

It depends on the experiment. Many physics labs don't require lab coats, but if yours does, Genius Lab Gear lab coats meet the general standard for academic lab environments. Confirm with your instructor.

🥼 What's the difference between a lab coat and an apron?

A lab coat covers your arms, torso, and upper legs. It provides broader protection and is the standard garment for most lab environments. An apron covers only the front of the torso and is best suited for specific tasks like handling strong acids, where it's worn in addition to a lab coat, not instead of one.

🥼 What about acid safety?

Cotton, like most lab coat materials, will absorb strong acids and may develop holes after exposure. When working with strong acids, always layer a neoprene, rubber, or PVC apron over your coat and wear acid-resistant gloves. The Louis, Curie, Alma, Rosalind, and George lab coats also have a convertible collar that pops up into Howie style to protect your chest from splashes. For more on why that matters: geniuslabgear.com/blogs/for-scientists/lab-coat-safety-howie-style-collar 

🥼 How long should a lab coat be?

A proper research-grade lab coat should reach approximately mid-thigh to the knee. This gives you enough coverage for most lab work while still allowing comfortable movement. However, many healthcare lab coats are shorter and not appropriate for lab work. All Genius Lab Gear lab coats are designed with this critical length requirement for research in mind. See the sizing section below for how to choose the right size.

🥼 How do I wash my lab coat?

All of our lab coats are machine washable, but certain restrictions must be considered. For full care instructions including stain removal, temperature guidelines, and what to avoid, see our Lab Coat Washing Guide: geniuslabgear.com/blogs/for-scientists/lab-coats-how-to-clean-wash

🥼 How do I remove chemical stains from my lab coat?

It depends on the type of chemical. Our Lab Coat Washing Guide covers stain removal in detail: geniuslabgear.com/blogs/for-scientists/lab-coats-how-to-clean-wash

 

LAB COATS: Sizing Guide & Fit Finder

📏 How do I find my size?

Do not order your regular lab coat size. Genius Lab Gear lab coats fit differently than typical medical or generic lab coats. Measure yourself first while wearing your normal lab clothes:

  1. Bust/Chest: widest part, under your armpits, with a full inhale

  2. Waist: about 6–8 inches below your armpits

  3. Hips: widest point, feet shoulder-width apart

The size chart shows the maximum measurements per size. All three measurements must be at or below the listed numbers for that size. Most people's size is determined by their chest/bust measurement.

The easiest way to find a great lab coat fit is to use our Lab Coat Size Finder page.

📏 What if I'm between sizes or want a roomier fit?

Size up. If you're between sizes, or if you prefer a looser fit for layering or long days in the lab, we recommend going up a size. Most customers tell us they prefer the slightly roomier fit.

📏 Does the belt affect sizing?

Yes. The hidden adjustable belt can pull the waist in by up to 8 inches. This adjustment is not reflected in the size chart numbers, so if your waist measurement would push you into a larger size but your chest/bust fits a smaller one, the belt can compensate.

📏 What sizes are available?

  • Louis (men's): S through 4XL

  • Curie (women's): XXS through 4XL

  • Alma (maternity): S through 3XL

  • George (men's FR): S through 4XL

  • Rosalind (women's FR): XS through 4XL

For the full size range and measurements, visit the individual product pages.

📏 Do you carry plus-size or petite lab coats for women?

Yes. The Curie women's lab coat runs from XXS to 4XL, and the hidden adjustable belt helps accommodate a range of body shapes. We surveyed over 800 female scientists specifically about fit issues and designed the Curie with those insights in mind. For a fit guide covering plus-size and petite considerations, see our buying guide: geniuslabgear.com/blogs/for-scientists/petite-plus-sized-lab-coats-women-size-charts. When you're ready to size yourself, the Curie size chart is here: geniuslabgear.com/pages/womens-curie-lab-coat-size-chart 

📏 I ordered a Curie before November 2024. Is my size still accurate?

Possibly not. The Curie size chart was updated in November 2024. If you previously ordered using the old chart, re-measure before reordering to confirm your size.

 

LAB COATS: Custom Embroidery & Logo Personalization

🧵 Can I add my name or logo to my lab coat?

Yes. You can add text, a logo, or both. Options are available at checkout on each lab coat product page. For full details on fonts, thread colors, turnaround time, file requirements, and what to expect from the process, see our Embroidery Guide: geniuslabgear.com/pages/custom-lab-coat-embroidery

One recommendation: if this is your first Genius Lab Gear lab coat, order without embroidery first to confirm the fit. Embroidered coats cannot be returned or exchanged for any reason.

🧵 Can I embroider a university or organization logo?

We cannot embroider officially licensed university logos. Custom department logos and original artwork are welcome, provided you have the rights to use them.

🧵 Can I return an embroidered coat?

No. Embroidered items cannot be returned or refunded for any reason. Double-check your size, name spelling, and coat color before placing an embroidered order.

 

LAB COATS: Wholesale & Group Orders

👥 Do you offer group or bulk pricing?

Yes. Bulk pricing is available for orders of 10 or more lab coats. Submit an inquiry at geniuslabgear.com/grouporders and we'll typically respond within 48 hours.

👥 Can my department place a group order with logo embroidery?

Yes. Logo embroidery is available for group orders of 10 or more coats. You'll need to provide a JPG or PNG file (minimum 600x400px). A one-time artwork conversion fee applies.

👥 Does grouping our order save on shipping?

Yes. Shipping costs per coat are lower when ordering together as a group or lab.

 

STEM POCKET TOOLS

📐 What are the Pocket Tools? 

The Pocket Tools are wallet-sized, all-metal reference tools designed for scientists and STEM students. Each one fits in your wallet, badge holder, or lab coat pocket and includes unit conversions, physical constants, and (depending on the tool) stencils, rulers, or specialty references for your field.

📐 What are the Pocket Tools made from?

Enamel-coated stainless steel. Solvent-resistant and lab-safe. No plastic.

📐 Are the Pocket Tools safe to use in a lab?

Yes. The all-metal, enamel-coated construction holds up to solvent splashes. Keep one on the bench as a quick reference without reaching for your phone or laptop.

📐 Do you offer custom or promotional Pocket Tools for companies or events?

Yes. Custom logo Pocket Tools are available for bulk and promotional orders. Visit geniuslabgear.com/pages/stem-pocket-tools-custom-logo-wholesale-promotional for details and sample requests.

 

PERIODIC TABLE OF ELEMENTS POSTERS

⚛️ Who designed the Periodic Table posters?

The posters are designed by Theodore Gray: Pulitzer Prize-winning science author, co-founder of Wolfram Research, and creator of the original computerized periodic table. Each element square features a real photograph of the element or a compound that contains it. Unstable elements feature the scientist that discovered it.

⚛️ What sizes are available?

  • Giant Periodic Table: 53" x 27", built for classroom walls

  • Small Periodic Table: 40" x 20", great for offices, labs, or desks

  • Tools Periodic Table: features everyday tools and objects organized by the elements they contain

⚛️ Can I use these in a classroom?

Yes. The Giant Periodic Table is designed for classroom scale and is a popular choice for chemistry and general science courses.

⚛️ How are the posters shipped?

Posters are shipped rolled in a protective poster box.

 

STEM GIFTS & ACCESSORIES

🎁 Do you offer gift bundles?

Yes. Genius Lab Gear carries curated STEM gift bundles at a range of price points, for PhD graduates, professors, chemistry students, engineers, and more. Browse all bundles at geniuslabgear.com/search?type=product&q=gift+Bundle

🎁 Do you carry gifts for people who aren't scientists?

Yes. Science word magnets, stickers, science art prints (SciArt), periodic table gifts, GiantMicrobes plushes, and STEM-themed board games are great options for science enthusiasts, students, and curious minds at any level.

 

CONTACT

✉️ How can I reach Genius Lab Gear?

Email us at info@geniuslabgear.com. For group order inquiries, use the form at geniuslabgear.com/grouporders.

✉️ How quickly do you respond?

We typically respond within 24 hours on business days (48 hours for group order inquiries).